Privacy policy

Effective Date: December 9, 2025

PrintZone LLC ("we", "us", "our") operates from Houston/Sugar Land, Texas. We respect your privacy and are committed to protecting your personal data. This Privacy Policy applies to all custom printing services in Houston, Texas and across the United States.


Contact Information

PrintZone LLC
10148 S Highway 6, Sugar Land, TX 77498 (Located inside the Chevron plaza)
Email: info@printzoneusa.com
Phone: (832) 696-8485


1. Information We Collect

  • Name, email address, phone number
  • Billing and shipping addresses
  • Payment information (processed securely. We never store full card numbers)
  • Artwork/files you upload for printing
  • Order history and communication records
  • Website usage data via cookies and Google Analytics

2. How We Use Your Information

  • To process and fulfill your orders
  • Send transactional emails (order confirmation, shipping updates)
  • Provide customer support
  • Improve our website and services
  • Comply with tax and legal requirements
  • Occasionally send promotional offers (you can unsubscribe anytime)

3. Information Sharing

We only share data with trusted partners who help us operate:

  • Shipping carriers (UPS, USPS, FedEx) – name + address only
  • Payment processors (Shopify Payments, PayPal, Stripe) – encrypted payment data
  • Cloud hosting (Shopify, Google Cloud) – secure storage
  • Print production partners (only when needed for large/specialty jobs)

We do NOT sell, rent, or share your personal information with third parties for their own marketing.


4. Cookies & Tracking

We use:

  • Essential cookies – required for site function and checkout
  • Analytics cookies – Google Analytics (anonymized IP)
  • Marketing cookies – Meta Pixel, Google Ads (optional – you can reject)

You can manage cookies in your browser or via our cookie banner.


5. Data Security

Your data is hosted on Shopify with bank-level encryption (256-bit SSL). We regularly update security measures and limit internal access.


6. Your Rights (GDPR / CCPA / Texas Data Privacy Law)

You have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion ("right to be forgotten")
  • Opt-out of marketing emails
  • Opt-out of sale of personal data (we do not sell data)
  • Non-discrimination for exercising your rights

To make a request → email info@printzoneusa.com with subject "Privacy Request"

California Residents (CCPA/CPRA)
We do not sell or share your personal information for cross-contextual advertising. You have the right to know what data we collected in the past 12 months, delete it, and limit certain uses. Contact us using the details above.


7. Data Retention

  • Order & customer data: 7 years (IRS/tax requirement)
  • Uploaded design files: 90 days after order completion (then auto-deleted)
  • You can request earlier deletion anytime

8. Children's Privacy

Our services are not intended for children under 13. We do not knowingly collect data from children under 13.


9. International Transfers

Data may be processed in the United States. We use Standard Contractual Clauses and Shopify’s DPA to protect non-US customers.


10. Changes to This Policy

We may update this policy. The new version will be posted here with an updated "Effective Date". Continued use means acceptance.


Questions?

Email: info@printzoneusa.com
Phone: (832) 696-8485

Also check our Terms & Conditions and Return & Refund Policy for more details about our printing services in Houston, Texas and across the USA.

Thank you for trusting PrintZone with your printing needs!